The high level of competitiveness in the online shopping market make online vendors to always be on top of their games inorder to retain old customers and attract new ones. Oraimo is a leading brand in some countries of the world when it comes to mobile accessories and gadgets. In Nigeria, this brand has gained so much popularity because of their good quality products, acceptable delivery policy and affordable prices of their products. Our main focus is to let you know how to order on Oraimo and get it delivered to you.
Oraimo is a subsidiary of Transsion holdings and was founded on May 2013 by a group of people who believes in doing something different. They are available in 50+ countries with 100+ million products sold worldwide.The company continues to get great recognition because of their quality products, competitive price, wide range of products available and innovations.
Some of the products you can buy from Oraimo includes but not limited to; Smart Electronics, Power Bank, Battery, Charger, Earphones, Bluetooth speaker, Flash Drive, Wearable Devices, E-bike, Cleaner, Small Appliances, Solar Inverter and Data Cables.
How To Order on Oraimo – Steps to Buy Online
1. Sign Up for an Account
Visit ng.oraimo.com and sign Up for an account.
I highly recommend this because it will help you to;
a. Proceed through checkout faster.
b. Check the status of orders.
c. View past orders
d. Store alternative addresses (for shipping to multiple family members and friends).
You will need to fill the following information in the form; E-mail, First Name, Last Name, State/Province, City, District, Street Address, Phone number and Whatsapp Number (optional).
2. Make Your Order
Click on the product that you want to order. You can search for the product directly or from product categories. Click add to cart if you wish to complete the order later, it will be stored in your cart or click Buy now to complete the order immediately. You can apply your points or discount code if you have, some products may equally qualify for automatic discount.
For instance, in the example below; I ordered a Riff 2 Half in-ear True wireless Earbud, Quantity 1 at the cost of #25,600. It came with a discount of #1280 leaving me to pay #24,300. This is one of the advantages of buying from Oraimo because they have their special deals and discounts.
3. Wait for a Confirmation Call from Oraimo and subsequent shipping
If you were successful with your order, you will get a confirmation call from Oraimo Customer care service. Make sure that you enter your address correctly so that the dispatch rider will easily locate your address. Keep your phone available for contact during delivery.
Oraimo standard shipping takes 3-7 working days.
4. Pay Cash on Delivery
You can pay cash on delivery or with Opay. If you are paying with cash, make it available before the dispatch rider arrives. Check if your ordered goods is in good condition before collection.
How to Cancel an Order on Oraimo
It is possible for you to cancel an order on Oraimo. You also need to go through their terms and conditions before even placing an order.
All orders must be cancelled before it is being dispatched from the warehouse. Sign into your account and track the order, if it has not been dispatched, you can then cancel You can equally contact their customer care service if you want to do so.
Also note that delivery address cannot be changed once the order has been dispatched from Oraimo’s warehouse.
Return and Refund Policy
Oraimo products comes with 6-12 months warranty, depending on the item. The purchased product must be returned within 30 days of receiving it. The item must be unused and be in the same condition that you purchased it for it to be eligible for refund.
How to Contact Oraimo Customer Care
You can contact them through the following channels;
Customer Service time: Monday-Friday 9AM to 5PM.
Hotline: +234 818 135 3103, +234 809 604 0753
E-mail: care.ng@oraimo.com
Physical Address ; Oraimo Nigeria, 18 Spectrum Plaza, First Floor, Otigba Street, Computer Village, Ikeja.
The success of your order on Oraimo depends mostly on you. Be careful at each step during filling the form, provide accurate phone number and address so as to ensure seamless delivery.
Also Read; How to Order on Jumia and Get it Delivered to Your Doorstep